Terms and Conditions

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FINANCIAL POLICIES

As patients contemplate aesthetic medical spa treatments, they frequently need information about the financial aspects of their treatment and the various payment methods available to them. Our staff members are specially trained in the financial options available to our patients, and they are readily available to assist you with these issues in any way that you may require. Because we provide elective cosmetic procedures, the care provided at HEMPHUTSPA is not covered by any medical insurance programs, and we do not participate in any such plans.

PAYMENT OPTIONS

Payment for all medical spa procedures is due at the time of the treatment. For specially packaged or grouped treatments, payment for the entire package is due at the time of the first scheduled treatment. A credit card is required to reserve an appointment for treatment scheduled in advance. We provide a number of payment options which may be used individually or combined according to your desires:

CASH OR CHECK: Personal check drawn on a local bank, cashier’s check, or cash

MAJOR CREDIT CARDS: VISA, MasterCard, and American Express

CARE CREDIT: Our staff can assist you in obtaining a special line of credit through 

Care Credit for financing medical procedures if you wish.

CANCELLATION AND REFUNDS

We understand that a situation may arise that could force you to cancel or postpone your treatment. Please understand that such changes affect not only our staff but our other patients as well, and we therefore request your courtesy and concern. If you need to cancel your appointment, please allow 24 hours to notify us of the cancellation. Should we receive less than 24 hours of notification, or should you fail to keep your appointment, your credit card will be charged $50 for the visit.

THERE CAN BE NO REFUNDS FOR SERVICES ALREADY PROVIDED. 

In the event that a package or series of treatments has begun, these services will be considered to have been rendered even though the full series may not have been completed. Should you wish to discontinue your treatment in the midst of a series, credit for the pro rata share of unused treatments at the discounted package price may be extended, and may be used to purchase other treatments or products offered by HEMPHUTSPA, or it may be transferred to another individual to be used in exchange for treatments or products of comparable value to the credit.